Howald Windows and Doors Kitchener Waterloo Cambridge

 

Question

 

How many years has Howald’s Windows & Doors been in business?

 

 

Answer

Howald Windows & Doors is a third-generation, family-operated business that has been proudly serving the Waterloo Region for over 75 years. With decades of proven experience, we’ve built a reputation for reliability, quality workmanship, and trusted service. When you choose us, you can feel confident knowing we stand behind our work—and will be here for many years to come to support our customers.


 

 

Question

 

Why should I consider replacing my windows and doors?

 

Answer

Replacing your windows and doors not only improves the aesthetics of your home, but can also save you money by increasing energy efficiency. New windows and doors can help lower heating and cooling costs, enhance your home’s comfort, boost its value, and improve its overall appearance.


 

 

Question

 

Do you provide free quotes?

 

Answer

Yes, we offer free, no-obligation quotes. Please call or email the office to set-up at time to meet with one of our experienced sales reps. We will discuss options, take precise measurements, and provide a detailed estimate so you know exactly what to expect—no surprises.


 

 

Question

 

What type of WINDOWS does Howald Windows & Doors offer?

 

Answer

We supply a full range of energy-efficient windows from North Star Windows. All of our windows are custom-made to fit your home perfectly and are available in a wide variety of styles, finishes, and colours to match your design and performance needs.


 

 

Question

 

What colour options are available for my windows?

 

Answer

We offer windows in a wide range of colours to complement your home’s style and aesthetic. You can customize both the interior and exterior colours for a cohesive look. For a full range of available colours and finishes, visit the North Star Windows website at https://www.northstarwindows.com/fusion-colour-wrap


 

 

Question

 

Do my new windows come with a warranty?

 

Answer

Yes. All North Star Windows come with a transferable limited lifetime warranty. In addition, Howald Windows & Doors provides a 10-year installation warranty. This gives our customers added peace of mind when investing in new windows.


 

 

Question

 

What type of DOORS does Howald Windows & Doors offer?

 

Answer

We supply a full range of entry doors from Northern Lights & Doors, as well as storm doors from York Aluminum. We also supply patio doors from North Star, giving you durable, energy-efficient options to suit your home. Visit the "Doors" section of our website for more details.


 

 

Question

 

Do you subcontract your window installers?

 

Answer

No. All of our window installations are completed by our in-house team, with over 90 years of combined experience. This allows us to maintain strict quality standards and ensures every project is completed to our high level of workmanship.


 

 

Question

 

What is Energy Star and why is it important?

 

Answer

Energy Star is a program administered by Natural Resources Canada that certifies energy-efficient windows and doors. Certified products meet strict performance standards and are among the top in their class for energy efficiency.  Choosing Energy Star products, such as North Star windows, helps reduce energy costs, improve home comfort, and lower your environmental impact.


 

 

Question

 

Do you install windows and doors during the winter?

 

Answer

Yes. Our team of installers works year-round, including during the winter months. We take the necessary precautions to ensure a proper installation and minimize heat loss during the process.


 

 

Question

 

Does Howald Windows & Doors do repairs?

 

Answer

Yes! We have a full-service repair shop located at 400 Mill Street in Kitchener. Our shop is stocked with a variety of replacement parts, including casement window cranks and clips, patio door wheels and handles, window locks, and more. We also rescreen windows and patio screen doors in-house, just drop it off and we'll do the rest!